QA Engineer
CRED
Worked closely with Product Managers, Designers, and Engineers to deliver customer-facing experiences across Rewards, Store, GTM websites, and campaign platforms, with hands-on experience across product requirements, user journeys, feature execution, release planning, and cross-functional delivery.
Product Initiatives
Gift Card Mapping
Customer Value, Engagement & Discoverability
Contributed to a personalized Gift Card experience that surfaced potential savings from users' existing purchase behaviour, while improving Gift Card discoverability and engagement.
View Initiative →Daily Rewards — Streak-Based Engagement
Engagement & Retention
Contributed to a streak-based engagement mechanism designed to encourage daily gameplay, repeat engagement, and coin utilization.
View Initiative →Nudge Configuration Platform
Configurable Product Infrastructure
Contributed to a reusable internal capability enabling teams to configure customer-facing nudges, supporting scalable engagement across product surfaces.
View Initiative →Product Exposure
Product Requirements & Discovery
Requirement discussions · Acceptance criteria · User journey validation
Product Execution & Delivery
Release planning · Cross-functional coordination · Agile delivery
Launch & Post-Launch
UAT · Production validation · Post-launch monitoring




